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Booking Policies

DEPOSITS & CANCELLATIONS

To secure a reservation at Echo Valley Ranch, a 20% deposit is required at time of booking. The balance of payment is due 30 days before arrival. Bookings received within 30 days require full pre-payment. The following refund schedule applies to all bookings/cancellations:
  • 60 + days before arrival : Full refund
  • 59 - 30 days before arrival: 20% deposit retained
  • 29 - 0 days before arrival: No refund
  • All cancellation must be received in writing.
In cases of cancellations it will be in Echo Valley Ranch & Spa's discretion to offer equivalent credit for a rescheduled stay.

Echo Valley Ranch & Spa cannot be held responsible for delays caused by Acts of God, strikes, weather, aircraft delays or other causes beyond its reasonable control.

CHECK IN AND OUT

  • Check in time is 2:30 pm unless arranged otherwise.
  • Check out time is 11:00 am unless otherwise arranged.
  • No arrival at the ranch after 9:00 pm unless arranged with the ranch prior to arrival. There is no 24 hour reception desk.

CHILDREN

Children and families are welcome. However, ranch and the activities are best suited to children 13 years or older. During the family weeks (every year July 1 - August 31) children of any ages are welcome. Family Getaway package rates may apply.

FORCE MAJEURE AND PACKAGE CHANGES

Echo Valley Ranch & Spa will endeavour to provide all services as shown in the Package description, however all activities are subject to weather conditions and may be cancelled, postponed or changed at the sole discretion of EVR. In case of force majeure such as flight cancellations or delays, travel disruptions, weather delays or forces beyond its control EVR is not liable to refund any moneys paid.

HORSEBACK RIDING WEIGHT RESTRICTIONS

The maximum weight for riding is 220 lbs., or at the wrangler's discretion.

INSURANCE

It is strongly recommended that guests take out cancellation and interruption insurance.

LIQUOR

Liquor brought in by guests can only be consumed in their room. For consumption at the dining table a corking charge of $15 per bottle will apply.

MINIMUM LENGTH OF STAY

  • July, August: 3 Nights
  • All other times: 2 Nights

PAYMENTS

Echo Valley Ranch & Spa accepts the following payment types:
Credit card: Visa, Master Card, American Express

Cheques: Certified cheques drawn on Canadian banks only

Direct deposit:

Royal Bank of Canada
1055 West Georgia Street
Vancouver, BC V6E 3N9
Institution# 003
Transit# 00920
Swift Code: ROYCCAT2
Account: 00920 1027671 (Transit / Acct #)
Beneficiary: Echo Valley Ranch & Spa Limited Partnership

PETS

Echo Valley Ranch & Spa is a pet friendly property and offers a limited number of pet friendly cabins. Echo Valley Ranch & Spa reserves the right to refuse accommodation for any pet, for any reason, at its sole discretion. The behavior of the pet must not impact other guests' enjoyment of the ranch. Pets are not permitted on the furniture and we recommend you bring your pets bedding and food bowls. An additional charge of CDN $20 per night per pet does apply.

PRICES

All package and booking rates are PER PERSON based on double occupancy in CANADIAN DOLLARS and subject to 10% Service charge and 6.2% Tax. Single supplement fees are applicable.

SMOKING

For the comfort of our guests, there is a no smoking policy in all of the ranch buildings.

WAIVER

Echo Valley Ranch is always conscious of guest safety. Guests should be aware that this is a working ranch and those activities such as trail riding; encountering unpredictable wildlife and fishing in remote areas all involve inherent risks and hazards. For these reasons we require all guests to sign a liability waiver prior to their arrival at Echo Valley Ranch & Spa. Please Click Here to download our Indemnity Waiver.
Green Tourism
World Boutique Hotel Awards 2016 Winner
TripAdvisor
Located in the interior mountains of beautiful British Columbia, just a few hours northeast of Vancouver
10635 Jesmond Road, Jesmond, BC, Canada V0K 1K0, 1-800 253-8831
Copyright © 2016 Echo Valley Ranch & Spa | site by Trinex
Last Modified: Jun 27, 2016
page #: 132