Booking and Privacy Policies

DEPOSITS & CANCELLATIONS

To secure a reservation at Echo Valley Ranch, a 20% deposit is required at time of booking. The balance of payment is due 30 days before arrival. Bookings received within 30 days require full pre-payment. The following refund schedule applies to all bookings/cancellations:
  • 60 + days before arrival : Full refund
  • 59 - 30 days before arrival: 20% deposit retained
  • 29 - 0 days before arrival: No refund
  • All cancellation must be received in writing.
In cases of cancellations it will be in Echo Valley Ranch & Spa's discretion to offer equivalent credit for a rescheduled stay.

Echo Valley Ranch & Spa cannot be held responsible for delays caused by Acts of God, strikes, weather, aircraft delays or other causes beyond its reasonable control.

CHECK IN AND OUT

  • Check in time is 2:30 pm unless arranged otherwise.
  • Check out time is 11:00 am unless otherwise arranged.
  • No arrival at the ranch after 9:00 pm unless arranged with the ranch prior to arrival. There is no 24 hour reception desk.

CHILDREN

Children and families are welcome. However, ranch and the activities are best suited to children 13 years or older. During the family weeks (every year July 1 - August 31) children of any ages are welcome. Family Getaway package rates may apply.

FORCE MAJEURE AND PACKAGE CHANGES

Echo Valley Ranch & Spa will endeavour to provide all services as shown in the Package description, however all activities are subject to weather conditions and may be cancelled, postponed or changed at the sole discretion of EVR. In case of force majeure such as flight cancellations or delays, travel disruptions, weather delays or forces beyond its control EVR is not liable to refund any moneys paid.

HORSEBACK RIDING WEIGHT RESTRICTIONS

The maximum weight for riding is 220 lbs., or at the wrangler's discretion.

INSURANCE

It is strongly recommended that guests take out cancellation and interruption insurance.

LIQUOR

Liquor brought in by guests can only be consumed in their room. For consumption at the dining table a corking charge of $15 per bottle will apply.

MINIMUM LENGTH OF STAY

  • July, August: 3 Nights
  • All other times: 2 Nights

PAYMENTS

Echo Valley Ranch & Spa accepts the following payment types:
Credit card: Visa, Master Card, American Express

Cheques: Certified cheques drawn on Canadian banks only

Direct deposit:

Royal Bank of Canada
1055 West Georgia Street
Vancouver, BC V6E 3N9
Institution# 003
Transit# 00920
Swift Code: ROYCCAT2
Account: 00920 1027671 (Transit / Acct #)
Beneficiary: Echo Valley Ranch & Spa Limited Partnership

PETS

Echo Valley Ranch & Spa is a pet friendly property and offers a limited number of pet friendly cabins. Echo Valley Ranch & Spa reserves the right to refuse accommodation for any pet, for any reason, at its sole discretion. The behavior of the pet must not impact other guests' enjoyment of the ranch. Pets are not permitted on the furniture and we recommend you bring your pets bedding and food bowls. An additional charge of CDN $20 per night per pet does apply.

PRICES

All package and booking rates are PER PERSON based on double occupancy in CANADIAN DOLLARS and subject to 10% Service charge and 6.2% Tax. Single supplement fees are applicable.

SMOKING

For the comfort of our guests, there is a no smoking policy in all of the ranch buildings.

WAIVER

Echo Valley Ranch is always conscious of guest safety. Guests should be aware that this is a working ranch and those activities such as trail riding; encountering unpredictable wildlife and fishing in remote areas all involve inherent risks and hazards. For these reasons we require all guests to sign a liability waiver prior to their arrival at Echo Valley Ranch & Spa. Please Click Here to download our Indemnity Waiver.
[evranch.com]
Effective and Last Updated: June 1, 2015

This website is owned and operated by Echo Valley Ranch & Spa. We are committed to protecting the privacy of our visitors while they interact with the content, products and services on this site (the "Site"). This Privacy Policy applies to the Site only. It does not apply to other websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

  1. Information Collected
    We collect two types of information from you: i) information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups or emails); and ii) information that is derived through automated tracking mechanisms.
    • Voluntary Information for Services and Features We collect personally identifiable information when you choose to use certain features of the Site, including: i) making purchases, ii) consenting to receive email about upcoming promotions or releases, iii) consenting to receive email, iv) commenting on articles, and others. When you choose to use these additional features, we require you to provide your "Contact Information" in addition to other personal information that may be required to complete a transaction such as your phone number, billing and shipping addresses and credit card information.
    • Cookies Our site uses "cookies" and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. If a user's system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorised access to the user's information while they are away from their computer.

      You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site.

  2. Referrals
    You may choose to invite friends to subscribe to evranch.com by sending invitation emails via our invite feature. evranch.com stores the email addresses you provide so that the respondents may be added to your social network, confirm orders/purchases and also to send reminders of the invitations. evranch.com does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations may contact evranch.com to request removal of their information from our database.
  3. How We Use Your Information
    evranch.com only uses your personal information for the original purposes it was given. Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval at the time of collection.

    evranch.com will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of evranch.com unless required to do so by law. Further, evranch.com reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected. Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site.

    evranch.com may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc.

    We may permit certain trusted third parties to track usage, analyse data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. This is collected in order to better understand our Web site usage, and enhance the performance of services to maintain and operate the Site and certain features on the Site. We may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results and links and assist in fulfilling your orders.

    Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.

    We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.

    evranch.com may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.

    You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information.

    We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

  4. How We Protect Your Information
    We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorised access to or unauthorised alteration, disclosure or destruction of data. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
  5. Accessing and Updating Your Personal Information and Preferences
    We provide mechanisms for updating and correcting your personal information for our online shop. If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to info@evranch.com.
  6. Email Choice/Opt-out
    If any user who receives an email from the Site and would prefer not to receive such communications in the future, she can do so by following the instructions in the emails. In addition, you may send an email to info@evranch.com. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
  7. Children's Privacy and Parental Controls
    We do not solicit any personal information from children. If you are not 18 or older, you are not authorised to use the Site. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.
  8. Disclaimer to Security
    By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.
  9. Notification of Changes
    evranch.com reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy Policy as posted.
  10. CONTACT INFORMATION:
    If you have any questions or concerns regarding this Privacy Policy please contact:
    Echo Valley Ranch & Spa
    Box 916
    Clinton, BC V0K 1K0
    Canada
"We were a group of 6 ladies and this weekend couldn't have been better! The meals prepared by Todd and his team were absolutely amazing."
Your Getaway Awaits.
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